Aug
1
Wed
BRMP® Business Relationship Management Professional @ Online - Virtual Tickets
Aug 1 all-day
BRMP® Business Relationship Management Professional @ Online - Virtual | Burlington | Ontario | Canada

This online instructor-led course will be hosted between August 1-3, 2018.

COURSE OVERVIEW
This course prepares you for the exam leading to the Business Relationship Management Professional Certification.
The Business Relationship Management Professional (BRMP®) training and certification program is intended as a comprehensive foundation for Business Relationship Managers (BRM) at every experience level, with the training and certification designed to provide a solid baseline level of knowledge regarding the BRM role and how well-cemented and effective BRM disciplines can positively impact overall business results.
THE “HOUSE OF BRM”
This comprehensive course introduces you to, and provides details for building “The House of BRM”, which includes the following three key aspects of Business Relationship Management:
1. The “Foundation” supports the BRM role and ensures it has the competencies to be effective and deliver value to both the provider organization and its business partners.
2. The “Pillars” define the BRM space in terms of Core BRM Disciplines: Demand Shaping, Exploring, Servicing and Value Harvesting.
3. The “Roof” protects Business Relationship Management as a key aspect of provider capability. It does this by ensuring clarity around the role, discipline, and organizational capability of Business Relationship Management in the context of the Provider Strategy and Operating Model.
There is also focus and details provided for the Four Core BRM Disciplines:
• Demand Shaping stimulates, surfaces and shapes business demand for provider services, capabilities and products. It ensures that business strategies fully leverage provider capabilities, and that the provider service portfolio and capabilities enable business strategies. Most importantly, Demand Shaping is focused on optimizing the business value realized through provider services, capabilities and products—that low value demand is suppressed while higher value demand is stimulated
• Exploring identifies and rationalizes demand. Business Relationship Management helps sense business and technology trends to facilitate discovery and demand identification. Exploring is an iterative and ongoing process that facilitates the review of new business, industry and technology insights with potential to create value for the business environment. The key benefit of this discipline is the identification of business value initiatives that will become part of the provider portfolio of services, capabilities and products
• Servicing coordinates resources, manages Business Partner expectations, and integrates activities in accordance with the business partner-provider partnership. It ensures that business partner-provider engagement translates demand into effective supply requirements. Servicing facilitates business strategy, Business Capability Road mapping, portfolio and program management
• Value Harvesting ensures success of business change initiatives that result from the exploring and servicing engagements. Value harvesting includes activities to track and review performance, identify ways to increase the business value from business-provider initiatives and services, and initiates feedback that triggers continuous improvement cycles. This process provides stakeholders with insights into the results of business change and initiatives
OTHER LEARNING OUTCOMES
This course will also cover:
• The characteristics of the BRM role
• What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the provider’s services
• The use of Portfolio Management disciplines and techniques to maximize realized business value
• Business Transition Management and the conditions for successful change programs to minimize value leakage
• The BRM role in Service Management and alignment of services and service levels with business needs
• The principles of effective and persuasive communication
• The course has been segmented into several learning categories:
• Course Overview
• Key BRM concepts and the Business-Provider Maturity Model
• Demand Shaping
• Strategic Partnering
• Business Capability and Value Management
• Portfolio Management and Business – Governance
• Business Transition Management
• Relationship to Service Management
• Powerful Communications
WHO SHOULD ATTEND?
• IT, HR, Finance AVPs VPs, Directors & Managers
• Business Relationship Managers or those in similar roles
• Quality Managers & Service Level Managers
• Portfolio Managers
• Project Managers
• Business Analysts
• Enterprise and Service Architects
• External Service Providers
• Representatives of shared services organizations
• Anyone interested in maximizing business value
PREREQUISITES
There are no prerequisites for this course. We do strongly recommend attendees currently hold, at a minimum, a tactical level managerial position.
EXAM, CERTIFICATION & AWARDS
• The third day of the course includes a closed-book, 40 minute, 50 question multiple choice exam leading to the Business Relationship Management Professional Certification. This exam is administered by APMG International. You must attain a passing mark of 50% to be awarded the certificate
• You will attain 21 professional development units (PDUs) for Project Managers
• In addition, graduates of the course qualify for a designation, BRMP
COURSE E-MATERIALS
Material for this course will only be provided as downloadable soft copy files that can be viewed on a variety of devices. Attendees may print a hard copy of the files in whatever format best meets their needs, and can use the files under the Pink Elephant Terms of Use.
COURSE READING
A complement to the course, but not mandatory or required is the publication The BRMP Guide to the BRM Body of Knowledge. It can be purchased directly through Van Haren Publishing or on Amazon. If you are a member of the Business Relationship Management Institute, you are able to download a copy of this guide for free on the BRMI campus homepage.
SPECIAL DISCOUNTS
A special 50% discount on the BRMI membership fee is available to all customers who purchase this course. Details of how to take advantage of this discount will be included in the confirmation letter you’ll receive after registering for the course.
VIRTUAL COURSES
Many of our courses are available in Virtual format – meaning you just need a good Internet connection and a comfortable location with minimal distractions to attend. Courses are usually presented from 9:00am to 4:00pm CT each day. When you register for the course you will receive more detailed information.
SELF-PACED ONLINE TRAINING
Many of our courses are available in a self-paced online learning format – meaning you can learn from your computer anywhere, anytime, at your own pace! Unlike many others, our self-paced courses are a comprehensive, very rich learning experience – almost like being in a classroom! And, they consistently receive rave reviews. Subscriptions are for 3 months from the date your account is activated.
IN-HOUSE TRAINING
All Pink Elephant’s courses, including this one, can be presented at your location. For more details, contact 1-888-273-PINK or info@pinkelephant.com.
View terms and conditions related to public courses.
Fees do not include applicable tax, which is payable for all events presented in Canada.

Aug
15
Wed
BRMP® Business Relationship Management Professional @ Online - Virtual Tickets
Aug 15 – Aug 17 all-day
BRMP® Business Relationship Management Professional @ Online - Virtual | Phoenix | Arizona | United States

INTERPROM cordially invites you to attend the Business Relationship Management Professional or BRMP ® Foundation certification training course, conducted online and is instructor-led. During this 3-day course your instructor with 30 years of practical BRM experience will immerse you in the principles of Business Relationship Management.
For a full course description, please visit our website.

Aug
20
Mon
BRMP® Business Relationship Management Professional @ Online - Virtual Tickets
Aug 20 – Aug 24 all-day
BRMP® Business Relationship Management Professional @ Online - Virtual | Dallas | Texas | United States

Lead The Pack Consulting is pleased to offer the Business Relationship Management Professional® or BRMP® course in five consecutive 3-hour sessions format that immerses the attendee in the principles of Business Relationship Management.

Sessions are online (11 am – 2 pm Eastern Time US)

For a full course description, please visit our website.

BRMP® Business Relationship Management Professional @ Online - Virtual Tickets
Aug 20 @ 9:00 am – Aug 24 @ 12:00 pm
BRMP® Business Relationship Management Professional @ Online - Virtual | Scottsdale | Arizona | United States

This Online-Live-Instructor-Led class is 5 half-days August 20 – 24, 2018. Class times are 9:00 am – 12:00 pm.

The BRMP training and certification program is intended for Business Relationship Managers, IT Leaders, Business Leaders, whose vision is dependent on a high value relationship with IT or any individual interested in learning best practices around Business Relationship Management.

This course prepares you for the BRMP Certification exam which is included in the course fee.

Sep
10
Mon
BRMP® Business Relationship Management Professional @ USA-Dallas, TX Tickets
Sep 10 – Sep 12 all-day
BRMP® Business Relationship Management Professional @ USA-Dallas, TX | Dallas | Texas | United States

THIS COURSE IS CONFIRMED. Lead The Pack Consulting is pleased to offer the Business Relationship Management Professional® or BRMP® course in a 3-day consecutive format that immerses the student in the principles of Business Relationship Management.

For a full course description, please visit our website.

Sep
12
Wed
BRMP® Business Relationship Management Professional @ Online - Virtual Tickets
Sep 12 – Sep 14 all-day
BRMP® Business Relationship Management Professional @ Online - Virtual | Phoenix | Arizona | United States

INTERPROM cordially invites you to attend the Business Relationship Management Professional or BRMP ® Foundation certification training course, conducted online and is instructor-led. During this 3-day course your instructor with 30 years of practical BRM experience will immerse you in the principles of Business Relationship Management.
For a full course description, please visit our website.

Sep
24
Mon
BRMP® Business Relationship Management Professional @ Malaysia Tickets
Sep 24 all-day
BRMP® Business Relationship Management Professional @ Malaysia | Kuala Lumpur | Federal Territory of Kuala Lumpur | Malaysia

COURSE OVERVIEW
This course prepares you for the exam leading to the Business Relationship Management Professional Certification.
The Business Relationship Management Professional (BRMP®) training and certification program is intended as a comprehensive foundation for Business Relationship Managers (BRM) at every experience level, with the training and certification designed to provide a solid baseline level of knowledge regarding the BRM role and how well-cemented and effective BRM disciplines can positively impact overall business results.
THE “HOUSE OF BRM”
This comprehensive course introduces you to, and provides details for building “The House of BRM”, which includes the following three key aspects of Business Relationship Management:
1. The “Foundation” supports the BRM role and ensures it has the competencies to be effective and deliver value to both the provider organization and its business partners.
2. The “Pillars” define the BRM space in terms of Core BRM Disciplines: Demand Shaping, Exploring, Servicing and Value Harvesting.
3. The “Roof” protects Business Relationship Management as a key aspect of provider capability. It does this by ensuring clarity around the role, discipline, and organizational capability of Business Relationship Management in the context of the Provider Strategy and Operating Model.
There is also focus and details provided for the Four Core BRM Disciplines:
• Demand Shaping stimulates, surfaces and shapes business demand for provider services, capabilities and products. It ensures that business strategies fully leverage provider capabilities, and that the provider service portfolio and capabilities enable business strategies. Most importantly, Demand Shaping is focused on optimizing the business value realized through provider services, capabilities and products—that low value demand is suppressed while higher value demand is stimulated
• Exploring identifies and rationalizes demand. Business Relationship Management helps sense business and technology trends to facilitate discovery and demand identification. Exploring is an iterative and ongoing process that facilitates the review of new business, industry and technology insights with potential to create value for the business environment. The key benefit of this discipline is the identification of business value initiatives that will become part of the provider portfolio of services, capabilities and products
• Servicing coordinates resources, manages Business Partner expectations, and integrates activities in accordance with the business partner-provider partnership. It ensures that business partner-provider engagement translates demand into effective supply requirements. Servicing facilitates business strategy, Business Capability Road mapping, portfolio and program management
• Value Harvesting ensures success of business change initiatives that result from the exploring and servicing engagements. Value harvesting includes activities to track and review performance, identify ways to increase the business value from business-provider initiatives and services, and initiates feedback that triggers continuous improvement cycles. This process provides stakeholders with insights into the results of business change and initiatives
OTHER LEARNING OUTCOMES
This course will also cover:
• The characteristics of the BRM role
• What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the provider’s services
• The use of Portfolio Management disciplines and techniques to maximize realized business value
• Business Transition Management and the conditions for successful change programs to minimize value leakage
• The BRM role in Service Management and alignment of services and service levels with business needs
• The principles of effective and persuasive communication
• The course has been segmented into several learning categories:
• Course Overview
• Key BRM concepts and the Business-Provider Maturity Model
• Demand Shaping
• Strategic Partnering
• Business Capability and Value Management
• Portfolio Management and Business – Governance
• Business Transition Management
• Relationship to Service Management
• Powerful Communications
WHO SHOULD ATTEND?
• IT, HR, Finance AVPs VPs, Directors & Managers
• Business Relationship Managers or those in similar roles
• Quality Managers & Service Level Managers
• Portfolio Managers
• Project Managers
• Business Analysts
• Enterprise and Service Architects
• External Service Providers
• Representatives of shared services organizations
• Anyone interested in maximizing business value
PREREQUISITES
There are no prerequisites for this course. We do strongly recommend attendees currently hold, at a minimum, a tactical level managerial position.
EXAM, CERTIFICATION & AWARDS
• The third day of the course includes a closed-book, 40 minute, 50 question multiple choice exam leading to the Business Relationship Management Professional Certification. This exam is administered by APMG International. You must attain a passing mark of 50% to be awarded the certificate
• You will attain 21 professional development units (PDUs) for Project Managers
• In addition, graduates of the course qualify for a designation, BRMP
COURSE E-MATERIALS
Material for this course will only be provided as downloadable soft copy files that can be viewed on a variety of devices. Attendees may print a hard copy of the files in whatever format best meets their needs, and can use the files under the Pink Elephant Terms of Use.
COURSE READING
A complement to the course, but not mandatory or required is the publication The BRMP Guide to the BRM Body of Knowledge. It can be purchased directly through Van Haren Publishing or on Amazon. If you are a member of the Business Relationship Management Institute, you are able to download a copy of this guide for free on the BRMI campus homepage.
SPECIAL DISCOUNTS
A special 50% discount on the BRMI membership fee is available to all customers who purchase this course. Details of how to take advantage of this discount will be included in the confirmation letter you’ll receive after registering for the course.
VIRTUAL COURSES
Many of our courses are available in Virtual format – meaning you just need a good Internet connection and a comfortable location with minimal distractions to attend. Courses are usually presented from 9:00am to 4:00pm CT each day. When you register for the course you will receive more detailed information.
SELF-PACED ONLINE TRAINING
Many of our courses are available in a self-paced online learning format – meaning you can learn from your computer anywhere, anytime, at your own pace! Unlike many others, our self-paced courses are a comprehensive, very rich learning experience – almost like being in a classroom! And, they consistently receive rave reviews. Subscriptions are for 3 months from the date your account is activated.
IN-HOUSE TRAINING
All Pink Elephant’s courses, including this one, can be presented at your location. For more details, contact 1-888-273-PINK or info@pinkelephant.com.
View terms and conditions related to public courses.
Fees do not include applicable tax, which is payable for all events presented in Canada.

BRMP® Business Relationship Management Professional @ USA-Nashville, TN Tickets
Sep 24 @ 8:30 am – Sep 26 @ 4:30 pm
BRMP® Business Relationship Management Professional @ USA-Nashville, TN | Nashville | Tennessee | United States

This Instructor-Led Class is 3 full-days September 24 – 26, 2018. Class times are 8:30 am – 4:30 pm.

The BRMP training and certification program is intended for Business Relationship Managers, IT Leaders, Business Leaders, whose vision is dependent on a high value relationship with IT or any individual interested in learning best practices around Business Relationship Management.

This course prepares you for the BRMP Certification exam which is included in the course fee.

Oct
1
Mon
BRMP® Business Relationship Management Professional @ UK Tickets
Oct 1 – Oct 3 all-day
BRMP® Business Relationship Management Professional @ UK | England | United Kingdom

Aligning firmly with our focus on Value Delivery, we are delighted to have BRMP® at the forefront of our education portfolio. Our class enables Business Relationship Managers to become trusted partners, contributing to strategy formulation and shaping business demand. We provide them with the techniques and disciplines needed to guide plans through to desired outcomes, including Value Management and Business Transition Management.

Crucially, we help them communicate the benefits of change in way that everyone in the business can understand.

Our trainers are seasoned professionals, who have seen first-hand the positive changes driven by successful BRM. In our class, they share their knowledge and experiences, and encourage active participation to ensure delegates not only pass the mandatory examination, but improve their capability to deliver real business value.

This class will be run by Jeremy Byrne, a valued ITWinners Associate. Jeremy is on the BRM Council and has worked as a BRM at Loughborough University for 6 years.

MEET THE TEAM

Our pricing includes membership to BRM Institute and associated benefits (including access to the Body Of Knowledge).

BRMP® Business Relationship Management Professional @ Online - Virtual Tickets
Oct 1 all-day
BRMP® Business Relationship Management Professional @ Online - Virtual | Burlington | Ontario | Canada

This online instructor-led course will be hosted between October 1-3, 2018.

COURSE OVERVIEW
This course prepares you for the exam leading to the Business Relationship Management Professional Certification.
The Business Relationship Management Professional (BRMP®) training and certification program is intended as a comprehensive foundation for Business Relationship Managers (BRM) at every experience level, with the training and certification designed to provide a solid baseline level of knowledge regarding the BRM role and how well-cemented and effective BRM disciplines can positively impact overall business results.
THE “HOUSE OF BRM”
This comprehensive course introduces you to, and provides details for building “The House of BRM”, which includes the following three key aspects of Business Relationship Management:
1. The “Foundation” supports the BRM role and ensures it has the competencies to be effective and deliver value to both the provider organization and its business partners.
2. The “Pillars” define the BRM space in terms of Core BRM Disciplines: Demand Shaping, Exploring, Servicing and Value Harvesting.
3. The “Roof” protects Business Relationship Management as a key aspect of provider capability. It does this by ensuring clarity around the role, discipline, and organizational capability of Business Relationship Management in the context of the Provider Strategy and Operating Model.
There is also focus and details provided for the Four Core BRM Disciplines:
• Demand Shaping stimulates, surfaces and shapes business demand for provider services, capabilities and products. It ensures that business strategies fully leverage provider capabilities, and that the provider service portfolio and capabilities enable business strategies. Most importantly, Demand Shaping is focused on optimizing the business value realized through provider services, capabilities and products—that low value demand is suppressed while higher value demand is stimulated
• Exploring identifies and rationalizes demand. Business Relationship Management helps sense business and technology trends to facilitate discovery and demand identification. Exploring is an iterative and ongoing process that facilitates the review of new business, industry and technology insights with potential to create value for the business environment. The key benefit of this discipline is the identification of business value initiatives that will become part of the provider portfolio of services, capabilities and products
• Servicing coordinates resources, manages Business Partner expectations, and integrates activities in accordance with the business partner-provider partnership. It ensures that business partner-provider engagement translates demand into effective supply requirements. Servicing facilitates business strategy, Business Capability Road mapping, portfolio and program management
• Value Harvesting ensures success of business change initiatives that result from the exploring and servicing engagements. Value harvesting includes activities to track and review performance, identify ways to increase the business value from business-provider initiatives and services, and initiates feedback that triggers continuous improvement cycles. This process provides stakeholders with insights into the results of business change and initiatives
OTHER LEARNING OUTCOMES
This course will also cover:
• The characteristics of the BRM role
• What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the provider’s services
• The use of Portfolio Management disciplines and techniques to maximize realized business value
• Business Transition Management and the conditions for successful change programs to minimize value leakage
• The BRM role in Service Management and alignment of services and service levels with business needs
• The principles of effective and persuasive communication
• The course has been segmented into several learning categories:
• Course Overview
• Key BRM concepts and the Business-Provider Maturity Model
• Demand Shaping
• Strategic Partnering
• Business Capability and Value Management
• Portfolio Management and Business – Governance
• Business Transition Management
• Relationship to Service Management
• Powerful Communications
WHO SHOULD ATTEND?
• IT, HR, Finance AVPs VPs, Directors & Managers
• Business Relationship Managers or those in similar roles
• Quality Managers & Service Level Managers
• Portfolio Managers
• Project Managers
• Business Analysts
• Enterprise and Service Architects
• External Service Providers
• Representatives of shared services organizations
• Anyone interested in maximizing business value
PREREQUISITES
There are no prerequisites for this course. We do strongly recommend attendees currently hold, at a minimum, a tactical level managerial position.
EXAM, CERTIFICATION & AWARDS
• The third day of the course includes a closed-book, 40 minute, 50 question multiple choice exam leading to the Business Relationship Management Professional Certification. This exam is administered by APMG International. You must attain a passing mark of 50% to be awarded the certificate
• You will attain 21 professional development units (PDUs) for Project Managers
• In addition, graduates of the course qualify for a designation, BRMP
COURSE E-MATERIALS
Material for this course will only be provided as downloadable soft copy files that can be viewed on a variety of devices. Attendees may print a hard copy of the files in whatever format best meets their needs, and can use the files under the Pink Elephant Terms of Use.
COURSE READING
A complement to the course, but not mandatory or required is the publication The BRMP Guide to the BRM Body of Knowledge. It can be purchased directly through Van Haren Publishing or on Amazon. If you are a member of the Business Relationship Management Institute, you are able to download a copy of this guide for free on the BRMI campus homepage.
SPECIAL DISCOUNTS
A special 50% discount on the BRMI membership fee is available to all customers who purchase this course. Details of how to take advantage of this discount will be included in the confirmation letter you’ll receive after registering for the course.
VIRTUAL COURSES
Many of our courses are available in Virtual format – meaning you just need a good Internet connection and a comfortable location with minimal distractions to attend. Courses are usually presented from 9:00am to 4:00pm CT each day. When you register for the course you will receive more detailed information.
SELF-PACED ONLINE TRAINING
Many of our courses are available in a self-paced online learning format – meaning you can learn from your computer anywhere, anytime, at your own pace! Unlike many others, our self-paced courses are a comprehensive, very rich learning experience – almost like being in a classroom! And, they consistently receive rave reviews. Subscriptions are for 3 months from the date your account is activated.
IN-HOUSE TRAINING
All Pink Elephant’s courses, including this one, can be presented at your location. For more details, contact 1-888-273-PINK or info@pinkelephant.com.
View terms and conditions related to public courses.
Fees do not include applicable tax, which is payable for all events presented in Canada.